Our Solution: AssIQ.ai Mobile Worker Management
AssIQ.ai provides an integrated suite of tools designed to empower every member of your mobile workforce, from dispatchers to field technicians, enabling seamless operations and superior service delivery.
Intelligent Dispatch & Scheduling
AI-optimized scheduling based on technician availability, skills, location, job priority, and real-time traffic conditions. Our system automatically assigns the right technician to the right job at the right time, minimizing travel time and maximizing productivity.
Real-Time GPS Tracking & Job Status Updates
Maintain full visibility of your team's location and progress, allowing for dynamic adjustments and proactive communication with customers about arrival times and job status.
AssIQ.ai Remote Expert Assist (AR Remote Support)
Connect your field technicians with remote experts instantly for complex problem-solving. Using live video streaming and AR-powered annotations on shared views (via mobile devices or smart glasses), experts can guide technicians as if they were physically present.
Resolve issues faster, reduce the need for repeat visits, and leverage your expert pool more effectively.
AssIQ.ai Smart Workflows (AR Digital Instructions)
Digitize standard operating procedures, safety checklists, and complex task instructions with interactive AR guides. Provide technicians with step-by-step visual guidance, ensuring tasks are performed correctly, safely, and consistently every time.
Improve compliance, reduce training time for new hires, and create an automatic digital record of work performed.
Mobile Forms & Data Capture
Equip technicians with digital forms for service reports, inspections, customer signatures, and photo/video evidence capture, eliminating paperwork and ensuring accurate data collection.
Offline Functionality
Ensure technicians can access critical information and complete tasks even in areas with limited or no connectivity, with automatic synchronization once connection is restored.
Performance Analytics & Reporting
Gain insights into team productivity, job completion rates, customer satisfaction, and other key performance indicators to continuously optimize your field service operations.